Director of Operations, Shelly Pitts

Shelly Pitts, MSN, RN, CNOR
Director of Operations

Shelly is an accomplished healthcare professional with a diverse background in nursing and operations management. With her extensive experience as an Operating Room Nurse and Director of Operations, she has honed her expertise in quality improvement, operating systems, strategic planning, digital marketing, and project management.

As a Registered Nurse (RN) and Certified Nurse Operating Room (CNOR), Shelly possesses a deep understanding of the intricate workings of the operating room environment. With a keen eye for detail and a commitment to patient safety, she has successfully managed complex surgical procedures while ensuring the highest standards of care.

In her role as a Director of Operations, Shelly has excelled in leading multidisciplinary teams and driving organizational success. Her expertise in quality improvement has allowed her to implement and optimize processes that enhance operational efficiency and patient safety, and patient outcomes. With a strategic mindset and a focus on continuous improvement, Shelly has spearheaded initiatives that have positively impacted the overall performance of healthcare facilities.

Shelly also enjoys leveraging her strategic planning and marketing skills. She has developed and executed successful marketing campaigns that have increased brand visibility and patient engagement. Her project management expertise has been instrumental in ensuring the timely completion of complex initiatives, driving organizational growth and success.

Equipped with a Master of Science in Nursing (MSN) degree, Shelly brings a unique blend of clinical knowledge and operational acumen to her work. Her ability to navigate the intersection of healthcare delivery, process improvement, and strategic planning sets her apart as a versatile and effective leader in the healthcare industry.

With her passion for delivering exceptional patient care, optimizing operations, and driving meaningful change, Shelly is dedicated to making a positive impact in the lives of patients here at CMF Surgeons.

Outside of work, Shelly enjoys quality time with her husband, three young daughters, and their beloved dog Lucy, who is a frequent presence around the office. Lucy brings a sense of joy and comfort to everyone she encounters. Her playful and friendly nature fosters a positive atmosphere, and her interactions with the CMF team create moments of levity and happiness throughout the workday. Lucy has become an endearing and cherished member of the CMF community, brightening the office with her wagging tail and warm presence!

Facial Plastic Surgery Coordinator, Adriana

Adriana – Surgical Coordinator of Facial Plastic Surgery

Adriana Ferreira is a dedicated professional in the field of facial plastic surgery, renowned for her expertise in surgical coordination, assisting surgeons, and ensuring patient safety. With a remarkable background in both the medical and military realms, Adriana brings a unique perspective and exceptional organizational skills to her role as a Surgical Coordinator.

With a passion for excellence in patient care, Adriana has developed a wealth of experience in surgical assistance, facilitating seamless operations and optimizing patient outcomes. Her attention to detail and commitment to maintaining a sterile and safe environment has made her an invaluable asset in the operating room. She works closely with surgeons, assisting them in delivering exceptional results while prioritizing patient safety throughout the surgical process.

In addition to her professional achievements, Adriana is actively engaged in the military. Her experience in the military has instilled in her a strong sense of discipline, leadership, and teamwork, which she applies to her role as a Surgical Coordinator. Her ability to thrive in high-pressure situations and manage complex logistical challenges has garnered the respect of her colleagues and contributed to her success in the medical field.

Currently pursuing her nursing degree, Adriana is continuously expanding her knowledge and skills to provide comprehensive care to her patients. Her dedication to ongoing education and professional development showcases her commitment to delivering the highest standard of care to our patients here at CMF.

Beyond her professional pursuits, Adriana finds joy in spending quality time with her husband and beloved dog, Bella. She cherishes their companionship and values the balance they bring to her life outside of work.

Administrative Director, Ann Marie

AnnMarie – Administrative Director

AnnMarie Silvio joins CMF with a wealth of experience and a strong commitment to providing patients with the best possible experience throughout their journey. With a background in billing, customer service, and practice coordination, AnnMarie’s multifaceted expertise contributes to her ability to ensure patients feel comfortable, cared for, and supported.

Having spent many years in various roles within the healthcare industry, AnnMarie understands the importance of delivering outstanding patient care. Her experience in billing provides her with a comprehensive understanding of the financial aspects of healthcare, allowing her to assist patients in navigating complex insurance processes and billing inquiries with empathy and clarity.

AnnMarie’s exceptional customer service skills allow her to establish genuine connections with patients. She strives to create a welcoming and compassionate environment where patients feel heard, understood, and valued. With her keen attention to detail and strong organizational abilities, AnnMarie excels in practice coordination, ensuring smooth and efficient operations for the benefit of both patients and staff.

At CMF, AnnMarie is committed to making each patient’s journey as comfortable and stress-free as possible. She recognizes the unique challenges patients may face and goes above and beyond to provide support and reassurance at every step.

Lauren – Clinical Assistant

Lauren is a valuable member of the CMF team, bringing a unique blend of clinical expertise and aesthetic knowledge to the practice. With a background as an EMT and aesthetician, she possesses a wealth of experience that allows her to provide comprehensive care and support to our patients.

Drawing upon her clinical training as an EMT, Lauren understands the importance of delivering efficient and effective care. Her experience in emergency medical situations has honed her ability to remain calm under pressure and respond swiftly to patient needs. This background instills confidence in both patients and colleagues alike, ensuring a sense of security and trust throughout their time at CMF.

As an aesthetician, Lauren possesses a keen eye for detail and a deep understanding of the intricacies of aesthetics. She enjoys connecting with patients and taking the time to listen to their aesthetic goals and desires. By actively engaging with patients, she ensures their voices are heard and that their individual aspirations are addressed in their treatment plans.

Lauren plays a critical role in the patient intake process and care coordination. She is dedicated to providing a seamless and supportive experience for every patient, from the initial consultation to post-operative care. With her strong organizational skills and attention to detail, she ensures that patients receive the necessary information and guidance throughout their journey.

Reinvigorate Your Appearance And Yourself!

Call us: 617-286-5780